Thursday, May 28, 2009

Buffalo Authorized Reseller


Congratulations! We are pleased to announce that you have been approved to become a Buffalo Authorized Reseller.
Call for Quote on your Buffalo Products:
Office: 516-889-3600 or Email: info@cwcny.com

Saturday, May 23, 2009

Changing times!!!

There have been many changes in the IT marketplace these last few months. CWCNY.com is likewise changing with the times. We are implementing several significant changes to how we represent ourselves in the market and how we conduct business in general.

Visit us http://www.cwcny.com

Tuesday, May 05, 2009

APC Reliability Partner



CONGRATULATIONS on completing the requirements to become an APC Reliability Provider!

This achievement demonstrates to your customers that you maintain APC product knowledge and support and it validates your expertise as you design, deploy, and maintain their networks.

Monday, May 04, 2009

Drive Savers have done it again !!!!!!!

Disk-aster of the Month
Kathleen York, (also known as Bird York), is an Oscar nominated singer/songwriter for her song, "In the Deep", which was featured in the 2005 Oscar-winning film Crash. York is also a well-known actress, having appeared in over 60 films and television programs including a recurring role as Andrea Wyatt in the show The West Wing.Two years ago, Kathleen wrote and recorded a song for the Tommy Lee Jones film, In the Valley of Elah. Unfortunately, the song, "House is Falling Down", wasn't included in the final release of the film. As Kathleen moved onto other projects, her 200 GB external hard drive suddenly stopped working. "One day it just vanished from the desktop and it wouldn't mount. Just like that. Poof! Disaster!", said York.After In the Valley of Elah completed production, "House is Falling Down" was to be revived and submitted for placement in the television program Army Wives. It was then to be released as a record. According to York, "Locked up on my dead hard drive (along with all the tracks for that song) were tons of other recordings that were not backed up anywhere!"If York couldn't recover her recordings, it meant weeks of work and money spent re-recording the material along with L.A.'s top session players.On a recommendation from a friend, she sent her dead drive to DriveSavers. When it arrived, it was diagnosed as having media damage and firmware corruption. Fortunately, York hadn't attempted to recover her own data using a software solution. "We were able to obtain a near perfect image and a complete recovery." said John Christopher, senior data recovery engineer. "If she had tried recovering the data on her own, it's quite possible that the media damage could've been much worse and even made it impossible to recover."Just a few days after receiving her data back, York emailed DriveSavers, "You should change the name of your company to Lifesavers! You got everything I needed back!"
Question of the Month
What kinds of data recovery attempts can I perform before involving DriveSavers?To avoid permanent loss, remember these important guidelines. Attempting data recovery can be dangerous; it puts your customer's data in jeopardy and can make subsequent attempts impossible. Never attempt a data recovery without warning the customer of the potential dangers involved. If a customer is willing to take the risk, we suggest that you follow these procedures to minimize possible media damage.· If a hard drive makes any repetitive clicking or grinding, stop the process. The drive may have media damage. Operating the drive in this state will make the situation worse.· If you connect the hard drive to a computer and it is not recognized in the setup, stop the process. The drive may have a damaged circuit board and should not be swapped with an identical model, as it could remove the bad sector table.· Avoid utility software that makes changes to the drive's firmware or bad sector table. This can permanently corrupt the data.· Always make a sector copy of the hard drive to another hard drive before using any utility software program.· Avoid home remedies such as placing a hard drive in a freezer. This will create condensation buildup inside the drive mechanism creating further problems.· Remember that if the data is critical, it's best to send the drive to DriveSavers because the first data recovery attempt may be the only chance to get back the data.
Testimonial
Dear DriveSavers,You guys are fantastic! I had pretty much given up on my lost financial records when I called you. Everyone I dealt with in your company was courteous, helpful, and responsible.I especially must single out Kristina and Jim. Kristina fielded my initial desperate call and was sympathetic and supportive. She made sure she understood my particular problem and was clear about the procedure and the cost. She even went the extra mile and called me after having researched consulting resources I needed about an unrelated issue.Jim was incredible. I never knew so highly talented a geek could have such great people skills. He carefully listened to my attempts to explain the problem and made sure he understood what, specifically, I needed from him. He was respectful and patient. The software company had said my data was corrupted beyond repair but miraculously he was able to delve into my hard drive and retrieve a healthy copy.Your competence and customer service are outstanding! I can't thank you enough.Dan Kalb, Ph.D.Novato, CA
Security and Encryption
Encrypted data storage devices are extremely common for businesses, government and individuals storing highly confidential or personal information on them. To understand and overcome the challenges of recovering data from encrypted drives, DriveSavers engineers have worked in partnership with all leading encryption software manufacturers and have been trained and certified by government-approved vendors to recover file and disk-level encrypted data safely and successfully. As a result, government agencies with encrypted systems regularly rely on DriveSavers to recover their lost data. Recently, a US Army employee almost lost all his confidential data. His laptop overheated and began clicking, a symptom of electro-mechanical component failure. To complicate matters, the drive was encrypted.To recover the data, the mechanical components in the 2.5" hard drive first needed to be rebuilt by engineers in our Class 100 cleanroom. Once the mechanical repairs were completed, a file system engineer, certified in encryption data recovery protocol--successfully created a sector-by-sector image of the data on the drive. In special cases, data is so sensitive that we return the sector image back to the customer fully encrypted. The customer can then enter the decryption key to verify the recovered data in their own protected environment.Certain customers and data loss situations require extra security procedures. DriveSavers provides customized data recovery solutions that meet the most stringent data security requirements, including the successful recovery of data from encrypted drives.