In the News....

APC Reliability Partner

CONGRATULATIONS on completing the requirements to become an APC Reliability Provider!

This achievement demonstrates to your customers that you maintain APC product knowledge and support and it validates your expertise as you design, deploy, and maintain their networks.

Drive Savers have done it again !!!!!!!

Disk-aster of the Month
Kathleen York, (also known as Bird York), is an Oscar nominated singer/songwriter for her song, "In the Deep", which was featured in the 2005 Oscar-winning film Crash. York is also a well-known actress, having appeared in over 60 films and television programs including a recurring role as Andrea Wyatt in the show The West Wing.Two years ago, Kathleen wrote and recorded a song for the Tommy Lee Jones film, In the Valley of Elah. Unfortunately, the song, "House is Falling Down", wasn't included in the final release of the film. As Kathleen moved onto other projects, her 200 GB external hard drive suddenly stopped working. "One day it just vanished from the desktop and it wouldn't mount. Just like that. Poof! Disaster!", said York.After In the Valley of Elah completed production, "House is Falling Down" was to be revived and submitted for placement in the television program Army Wives. It was then to be released as a record. According to York, "Locked up on my dead hard drive (along with all the tracks for that song) were tons of other recordings that were not backed up anywhere!"If York couldn't recover her recordings, it meant weeks of work and money spent re-recording the material along with L.A.'s top session players.On a recommendation from a friend, she sent her dead drive to DriveSavers. When it arrived, it was diagnosed as having media damage and firmware corruption. Fortunately, York hadn't attempted to recover her own data using a software solution. "We were able to obtain a near perfect image and a complete recovery." said John Christopher, senior data recovery engineer. "If she had tried recovering the data on her own, it's quite possible that the media damage could've been much worse and even made it impossible to recover."Just a few days after receiving her data back, York emailed DriveSavers, "You should change the name of your company to Lifesavers! You got everything I needed back!"
Question of the Month
What kinds of data recovery attempts can I perform before involving DriveSavers?To avoid permanent loss, remember these important guidelines. Attempting data recovery can be dangerous; it puts your customer's data in jeopardy and can make subsequent attempts impossible. Never attempt a data recovery without warning the customer of the potential dangers involved. If a customer is willing to take the risk, we suggest that you follow these procedures to minimize possible media damage.· If a hard drive makes any repetitive clicking or grinding, stop the process. The drive may have media damage. Operating the drive in this state will make the situation worse.· If you connect the hard drive to a computer and it is not recognized in the setup, stop the process. The drive may have a damaged circuit board and should not be swapped with an identical model, as it could remove the bad sector table.· Avoid utility software that makes changes to the drive's firmware or bad sector table. This can permanently corrupt the data.· Always make a sector copy of the hard drive to another hard drive before using any utility software program.· Avoid home remedies such as placing a hard drive in a freezer. This will create condensation buildup inside the drive mechanism creating further problems.· Remember that if the data is critical, it's best to send the drive to DriveSavers because the first data recovery attempt may be the only chance to get back the data.
Testimonial
Dear DriveSavers,You guys are fantastic! I had pretty much given up on my lost financial records when I called you. Everyone I dealt with in your company was courteous, helpful, and responsible.I especially must single out Kristina and Jim. Kristina fielded my initial desperate call and was sympathetic and supportive. She made sure she understood my particular problem and was clear about the procedure and the cost. She even went the extra mile and called me after having researched consulting resources I needed about an unrelated issue.Jim was incredible. I never knew so highly talented a geek could have such great people skills. He carefully listened to my attempts to explain the problem and made sure he understood what, specifically, I needed from him. He was respectful and patient. The software company had said my data was corrupted beyond repair but miraculously he was able to delve into my hard drive and retrieve a healthy copy.Your competence and customer service are outstanding! I can't thank you enough.Dan Kalb, Ph.D.Novato, CA
Security and Encryption
Encrypted data storage devices are extremely common for businesses, government and individuals storing highly confidential or personal information on them. To understand and overcome the challenges of recovering data from encrypted drives, DriveSavers engineers have worked in partnership with all leading encryption software manufacturers and have been trained and certified by government-approved vendors to recover file and disk-level encrypted data safely and successfully. As a result, government agencies with encrypted systems regularly rely on DriveSavers to recover their lost data. Recently, a US Army employee almost lost all his confidential data. His laptop overheated and began clicking, a symptom of electro-mechanical component failure. To complicate matters, the drive was encrypted.To recover the data, the mechanical components in the 2.5" hard drive first needed to be rebuilt by engineers in our Class 100 cleanroom. Once the mechanical repairs were completed, a file system engineer, certified in encryption data recovery protocol--successfully created a sector-by-sector image of the data on the drive. In special cases, data is so sensitive that we return the sector image back to the customer fully encrypted. The customer can then enter the decryption key to verify the recovered data in their own protected environment.Certain customers and data loss situations require extra security procedures. DriveSavers provides customized data recovery solutions that meet the most stringent data security requirements, including the successful recovery of data from encrypted drives.

Computer display rotated 90 degrees

Ctrl+Alt+(up arrow) worked like a charm...

New tip of the day.....

Problems:
The Problem:-Display screen has rotated to 90 degrees clockwise. ... Let me tell you, finding this page on a display rotated 90 degrees was enough of a pain ...
After booting up with landscape orientation, the desktop appears rotated 90 degrees. Other than turning the monitor on its side, ...

Answer:
Ctrl+Alt+(up arrow) worked like a charm...

General Contact Info

Office : 516-889-3600
Fax: 516-889-3601
Email: info@cwcny.com or mike@cwcny.com
Website: www.cwcny.com

• Onsite Service
• Cabling Service
• Remote Desktop Support

Cisco Consumer Channel Network

Welcome to the Cisco Consumer Channel Network! As a member of this elite team, you have access to award-winning networking solutions from an industry leader as well as a collection of tools and programs designed to position you for success.

Onforce Provider FeedBack

michael pittakas
Computer Works Consulting Group, LLC

112 Work Orders Completed
Pro ID: 53605

Overall Rating: 5.95/6 (96 ratings)
Bellmore, NY 11710

Service Range: 40 miles

Phone: 516.889.3600

Email:
mike@cwcny.com

Background CheckedMay 9, 2008
Drug TestedFeb 6, 2007
In Business Since: 1995

3 Employees
Member Since: 2007

Stock Parts: yes






Feedback
Profile

Overall Feedback
Past 6 Months
Past 12 Months
Lifetime
6/6 (10 ratings)
5.88/6 (40 ratings)
5.95/6 (96 ratings)

Most Recent Ratings:
6/6
Hands-on Level 3 to T1 Circuit Conversion
Information Technology :: Network :: Router :: Other Mon Mar 23 2009 @ 10:10am
6/6
Hands-on Level 3 to T1 Circuit Conversion
Information Technology :: Network :: Router :: Other Fri Mar 13 2009 @ 12:08pm
6/6
Installation of Hand Scanners and Signature Capture Devices
Information Technology :: Point of Sale :: Complete System :: Install/Setup Thu Mar 12 2009 @ 9:55am
6/6
Touch Screen Display
Information Technology :: Point of Sale :: Touch Screen Display :: Diagnose & Repair Tue Dec 16 2008 @ 9:36am
6/6
Installation of Hand Scanners and Signature Capture Devices
Information Technology :: Point of Sale :: Complete System :: Install/Setup Tue Nov 18 2008 @ 11:09pm
6/6
Installation of Hand Scanners and Signature Capture Devices
Information Technology :: Point of Sale :: Complete System :: Install/Setup Sun Nov 16 2008 @ 10:08pm
6/6
Site survey for iPort Media
Information Technology :: Other :: Site Survey/Consultation Wed Nov 12 2008 @ 1:19pm
6/6
RID# 214390-Tech needed to Confirm kiosk location, touchscreen needs calibrated
Information Technology :: Other :: Diagnose & Repair Wed Nov 12 2008 @ 12:09pm
6/6
Installation of Hand Scanners and Signature Capture Devices
Information Technology :: Point of Sale :: Complete System :: Install/Setup Tue Nov 4 2008 @ 1:29am
6/6
Site survey for iPort Media
Information Technology :: Other :: Site Survey/Consultation Wed Oct 8 2008 @ 12:03pm

Long Beach Chamber giving Award to Computer Works

Password Protect Word & Excel Sheets

Password Protect Microsoft Word and Excel Documents

---

Contents

• Introduction


• Microsoft Word Password Protection


• Microsoft Excel Password Protection


• Attaching Password Protected Files to Email Messages


• Opening Password Protected Attachments

Introduction

Microsft Word and Microsoft Excel both have the ability to assist you in protecting your document's security. This "How Do I" document provides you with the steps necessary to protect your document from prying eyes.

Please remember than when password protecting a document, the person who is receiving the document must also have the password or they will not be able to view or modify it.

IMPORTANT: Do not include the password in the same email as the file you are sending. If the email is intercepted the person intercepting it will have both the document and the password, defeating the purpose of password protecting the document in the first place.

Microsoft Word Password Protection

Once you have completed your document there are only a few simple steps required to protect it.

First left-click on the "Tools" menu and then select "Options" from the drop down menu.







On the "Options" screen that appears you must left-click on the 'Security' tab to display the window shown below.







Once you have clicked on the 'Security Tab' you must enter a password in the 'Password to Open:' box. Doing this prevents anyone from being able to open the document without the password you assign.


Remember to use a unique password that will not be easy for someone else to figure out.



Click on OK once you have chosen a password. The window shown below will appear asking you to verify the password you entered.





Once you have done this save the document as you normally would and forward it as usual.


If you require assistance with attaching the document to an email message refer to 'Attaching Password Protected Files to Email Messages'.

Microsoft Excel Password Protection

Once you have completed your document there are only a few simple steps required to protect it.

First left-click on the "Tools" menu and then select "Options" from the drop down menu.








On the "Options" screen that appears you must left-click on the 'Security' tab to display the window shown below.








Once you have clicked on the 'Security Tab' you must enter a password in the 'Password to Open:' box. Doing this prevents anyone from being able to open the document without the password you assign.


Remember to use a unique password that will not be easy for someone else to figure out.



Click on OK once you have chosen a password. The window shown below will appear asking you to verify the password you entered.




Once you have done this save the document as you normally would and forward it as usual.


If you require assistance with attaching the document to an email message refer to 'Attaching Password Protected Files to Email Messages'.

Attaching Password Protected Files to Email Messages

Opening Password Protected Attachments

There is only one extra step required when you are trying to open a password protected Word or Excel file that you have received.

As you are opening the file in the normal way,
you will see the dialogue box below open up. It requires that you
enter the password chosen by the person who created the file. Enter it into the white box and hit OK and the file will open.

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Hard Drive Recovery of the Month

Hard drive crash? Need your data? We can save it!
(Computer Works Consulting Group LLC) is an authorized partner in DriveSavers' Reseller Program. Mention our Reseller ID#(DS67190) and receive a discount on your data recovery!
DriveSavers has specialized in recovering lost data for 20 years and has the highest success rate in the industry. The company recovers data in as little as 24 hours from all operating systems and storage media including hard drives, RAID, disk arrays, servers, floppies, CD-ROM/DVD, backup tapes, flash memory, removable and magneto-optical cartridges. DriveSavers is authorized by all hard drive manufacturers to open sealed drive mechanisms without voiding the original warranty. They are known worldwide as the most trusted and respected company in the industry.
* New recovery services ( iPod, iPhone, Jump Drivers, Media Cards ,Solid State Memory, DVRs, Apple Os )
* DriveSavers Enterprise Systems Group recovers critical data from all types of high-capacity RAID, NAS, SAN, tape and multi-disk servers.
Visit their web site at www.drivesavers.com to learn more or:
Call DriveSavers today to receive an immediate estimate: 1-800-440-1904 Reseller ID#(DS67190) receive a discount on your data recovery!
Insurance Movement *There is a slight movement in the insurance industry for both home-owners and renters insurance where they have been covering the cost of data recovery. It could be called "loss of intellectual property" by them and would probably be in the section under valuable records and documents. Another section to look over would be in the property/casualty coverage. If they have blanket coverage, this could include data loss along with the property damage.
For some people it is worth pursuing - nothing ventured, nothing gained. Others are not willing to touch their insurance company over concerns their rates will go up. This is certainly a very personal decision on a case-by-case basis.
For business insurance the terminology used would be "business critical". Basically, the business/company can't move forward without getting their data back.
GSA Schedule
*We have our recovery services on a GSA schedule, GS-35F-0121S, which can make it easier for the following to access funding to pay for data recovery.
If you have a customer that is a City, State, Federal, Non-profit or Education entity, please be sure to let our advisors know when calling for a quote. We have government pricing and contracts in place that offer great benefits to these establishments. If a single drive is under 200 GB, the overall savings with our contract at this time is approximately 27 percent.

LOST! Crucial Data from Air Force Base
Dean Johnson, systems administrator for The Civil Engineering Squadron at Shaw AFB in South Carolina, keeps computers for 350 users running smoothly. Except when a simple backup procedure failed, it jeopardized access to every file on the squad’s 12-drive RAID server.
Johnson initially believed he could solve the problem himself, but when the system controller failed too, he stopped his recovery efforts. “I knew that if I fired up a new controller and it started a new array, I could kiss my data goodbye.”
New backups had replaced older ones, and three-quarters of the new files were not backed up at all. At risk were: vital training data and flight records that, if lost, would require students to repeat their training, along with archives for the base housing office—information mandated by Congress to be kept in perpetuity.
Johnson described his system to DriveSavers engineers as a RAID 5 array, which would have allowed it to be rebuilt using data stored on a spare drive. However, after our RAID Enterprise Engineering team analyzed the drives, they discovered the configuration was actually a RAID 0 with data striped across all 12 drives. This presented a more difficult challenge because the drives now were mixed up in an unknown order and not how they had been physically arranged in Johnson’s original setup.
When DriveSavers engineers finally unraveled the brainteaser, they recovered a full 45GBs of the most-wanted data. “The value of the recovered data far exceeded the cost of recovery,” said Johnson.

Life Ware Product Training...

Lifeware™ brings your digital entertainment together with home automation in Media Center-your music, TV, home videos, digital pictures and more, available with your thermostats, lighting, audio system, security system and surveillance cameras-all at the touch of a button, from anywhere in your home.

Do More with Lifeware™ Lifeware™ is groundbreaking software from Exceptional Innovation that allows you to seamlessly merge control of your home with your world of digital entertainment. All of Your Digital Entertainment... By simply integrating Lifeware into Microsoft Windows Media Center, you can build and manage a music collection, enjoy slideshows of your digital photos, schedule and record your favorite television programs, call up your home videos and watch DVDs. ...and Complete Home Control You also can control your home's lighting system, thermostats and security systems, distribute music throughout the house, enact homeowner-defined Lifescenes™ and share media across your entire network. And you can do it all with the same remote control — the same six buttons — and the same famously graceful look, navigation and functionality of Media Center. Everywhere in Your Home What's more, Lifeware lets you enjoy the experience anywhere and everywhere — through your TV with a Media Center PC, Media Center Extender or Xbox 360™, from your home or office PC or notebook, or from a Lifepoint™ touch screen.It's the power of digital entertainment and the convenience of home control at your fingertips. Lifeware lets you do more.Features
100% digital experience.
Share digital content across your home network.
Distribute audio where you want it, when you want it.
Easy navigation for all users.
Choose how you want to interact with Lifeware — via mouse, keyboard, remote, or touch screens.
Seamless integration with Microsoft Windows Media Center.
Multi-vendor hardware support gives you more choices among PCs and subsystems.
Schedules for common home control and security tasks.
Lifescenes set a mood using all of your home's systems.
Extend the experience around the house using Media Center Extenders or Xbox 360s™.

Trade Mark Pending Status CWCNY

We have resently trade marked our company logo.


From USPTO Offices ("We have received your application and assigned serial number ")

In approximately 4-5 months, your application will be assigned to an examining attorney.At this point, your mark is not registered it is only a "pending" application. The overall process, from the time of initial filing to final registration, can take 13-18 months, and even longer depending on many factors, e.g., the correctness of the original filing, or the type of application filed.

ICC Certified Technician Certification

Pass My Class... I'm ICC Certified Technician...


We are know offering 30 Year Certified Site Cabling System Limited Warranty.

ICC Certified Technician Certification

I attended a Certified Technician Certification class on October 27th, 2008

The course improved the installation efficiency of my company. Now our installations are more cost-effective, and production is smoother. I recommend this course highly to any contractor wanting to get ahead."- ICC Certified Technician
"The course taught me better installation and termination techniques. My terminations are cleaner and more reliable now. I also learned better wire management. Thank you, ICC."- ICC Certified Technician

Course Description
ICC's Certification Course to become an ICC Certified Technician is BICSI accredited, a concise, well-structured, one day course. It is taught by BICSI certified structured cable specialists with over 20 years of industry experience that includes network installations/upgrades for United States Federal & State Governments, School Districts, and major U.S. Corporations.
Areas Covered
Industry Standards and Codes
Codes & Regulations
Structured Cabling Systems
Horizontal Cabling
Termination Practices
Grounding & Bonding
Perimeter Pathway
TIA/EIA-606-A Labeling
Testing
Transmission Fundamentals
Warranty
Hands-on Training
Using the right tools for termination
a. 110 Punch-down Termination
b. Modular crimping
c. Cutting cable
Preparing cable
Recognize termination configurations
Termination practices for Category 6 and Category 5e data modular connectors (RJ-45)
Termination practices for Category 6 patch panel
Termination practices for voice telephone line cords and modular plugs
Termination practices for 110 wiring blocks and connecting blocks

New Ad's And General Updates

Look for new Ad's in Yellow Pages , Yellow Book ( Long Beach, Bellmore Areas)

All new Website http://www.cwcny.com

We also want to welcome my new employee to the company ....

****** New CWCNY.COM Site ******

Our new website is up/running.... Please visit

Thanks

Http://www.cwcny.com

Any questions or comments, please use our new Feedback Form: http://www.cwcny.com/feedback.php

Our All new contact info: http://www.cwcny.com/contact.php

New Website Coming Soon......

Our all new website is due to be released....

More features ... More easy ways to contact our techs

More services coming....

Thanks

Home Theater Partner

Home Theater ( Audiovidconcepts.com)

NEW YORK
Long Beach, NY516.435.9086
FLORIDA
Plantation, FL954.472.0432

TOLL-FREE877.AVC.HIFI (282.4434)

Remote Computer Service

Welcome to Remote Access Service

Computer Works technician will give you a 6 digit pin code to connect to our online remote pc service.

Your connection is a secure link between our technician and your computer.Remote Access Service allows us to remotely view your computer screen and securely fix most computer and network problems right through the Internet via remote control.
Computer must be online and able to go to a web browser !


http://cwcny.com/helpme.htm

• Services we can provide remotely:
  PC Tune-ups
  Virus Removal
  Spyware & Adware Removal
  Networking
  Tutoring
  Remote Server Administration
  Workstation Service After Hours

Quickly get help with spyware problems, error messages, a slow computer, security risks or email problems!

Simply select CWC-Minutes as your service choice.

• 15 Minutes
• 30 Minutes
• 45 Minutes
• 60 Minutes
• 180 Minutes

Our rates available upon request.

Contact us

Minimum 15 minute support increments.

Harddrive , iPod, iPhone,Memory Card Recovery

DriveSavers has specialized in recovering lost data for 20 years and has the highest success rate in the industry. The company recovers data in as little as 24 hours from all operating systems and storage media including hard drives, RAID, disk arrays, servers, floppies, CD-ROM/DVD, backup tapes, flash memory, removable and magneto-optical cartridges. DriveSavers is authorized by all hard drive manufacturers to open sealed drive mechanisms without voiding the original warranty. They are known worldwide as the most trusted and respected company in the industry.
New recovery services ( iPod, iPhone,Jump Drivers, Media Cards (Solid State Memory,DVRs,Apple, PC...)

Contact Us: 1-800-440-1904
Reseller ID#(DS67190) Discount mentioned.......
Data Recovery Advisors
M-F 5am to 9pm
S- 6am to 4pm
S- 6am to 3pm Pacific Time
Requested via Email:
recovery@driversavers.com