Sunday, November 07, 2010

CCTV NY License Law

STATE OF NEW YORK INCREASES FINE FOR UNLICENSED SECURITY OR FIRE ALARM ACTIVITIES TO $10,000!


by Alan Glasser, Executive Director, MBFAA

If you are unlicensed and installing security systems (which INCLUDE security cameras, CCTV, access control systems, etc.) or fire alarm systems in the State of New York you may be fined up to $10,000.00! Signed by the Governor on August 1, 2007.

I have reprinted the bill below.

~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~`



S T A T E O F N E W Y O R K

S02693--B

Cal. No. 288



2007-2008 Regular Sessions



I N S E N A T E



February 8, 2007

___________



Introduced by Sens. LANZA, DeFRANCISCO, GRIFFO, LARKIN, MAZIARZ, TRUNZO, VOLKER, YOUNG -- read twice and ordered printed, and when printed to be committed to the Committee on Consumer Protection -- reported favorably from said committee, ordered to first and second report, amended on second report, ordered to a third reading, and to be reprinted as amended, retaining its place in the order of third reading -- again amended and ordered reprinted, retaining its place in the order of third reading



AN ACT to amend the general business law, in relation to the unlicensed activities of installing security or fire alarm systems



THE PEOPLE OF THE STATE OF NEW YORK, REPRESENTED IN SENATE AND ASSEMBLY, DO ENACT AS FOLLOWS:



Section 1. The general business law is amended by adding two new sections 69-ss and 69-vv to read as follows:



S 69-SS. REVOCATION, SUSPENSION, REPRIMANDS, FINES; UNLICENSED ACTIVITIES.



1. THE SECRETARY OF STATE SHALL, BEFORE IMPOSING ANY FINE OR REPRIMAND ON A PERSON THEREOF, OR BEFORE ISSUING ANY ORDER DIRECTING THE CESSATION OF UNLICENSED ACTIVITIES, AND AT LEAST TEN DAYS PRIOR TO THE DATE SET FOR THE HEARING, NOTIFY IN WRITING SUCH PERSON, OR THE PERSON ALLEGED TO HAVE ENGAGED IN UNLICENSED ACTIVITIES, OF ANY CHARGES MADE AND SHALL AFFORD SUCH PERSON AN OPPORTUNITY TO BE HEARD IN PERSON OR BY COUNSEL IN REFERENCE THERETO. SUCH WRITTEN NOTICE MAY BE SERVED BY DELIVERY OF SAME PERSONALLY TO THE PERSON CHARGED, OR BY MAILING SAME BY CERTIFIED MAIL TO THE LAST KNOWN BUSINESS OR OTHER ADDRESS PROVIDED BY SUCH PERSON TO THE SECRETARY OF STATE, OR BY ANY METHOD AUTHORIZED BY THE CIVIL PRACTICE LAW AND RULES FOR THE SERVICE OF A SUMMONS. THE HEARING ON SUCH CHARGES SHALL BE AT SUCH TIME AND PLACE AS THE DEPARTMENT SHALL PRESCRIBE.



2. THE DEPARTMENT, ACTING BY SUCH OFFICER OR PERSON IN THE DEPARTMENT AS THE SECRETARY OF STATE MAY DESIGNATE, SHALL HAVE THE POWER TO SUBPOENA AND BRING BEFORE THE OFFICER OR PERSON SO DESIGNATED ANY PERSON IN THIS STATE, AND ADMINISTER AN OATH TO AND TAKE TESTIMONY OF ANY PERSON OR CAUSE HIS DEPOSITION TO BE TAKEN. A SUBPOENA ISSUED UNDER THIS SECTION SHALL BE REGULATED BY THE CIVIL PRACTICE LAW AND RULES.



S 69-VV. CIVIL PENALTIES. NOTWITHSTANDING ANY INCONSISTENT PROVISION OF LAW, WITH RESPECT TO VIOLATIONS OF SECTION SIXTY-NINE-SS OF THIS ARTICLE, THE SECRETARY OF STATE IS AUTHORIZED, UPON THE COMPLAINT OF ANY PERSON OR ON HIS OR HER OWN INITIATIVE, TO INVESTIGATE AND PROSECUTE VIOLATIONS OF THE PROVISIONS OF SUCH SECTION BY PERSONS NOT LICENSED PURSUANT TO THIS ARTICLE AND MAY IMPOSE A FINE OF UP TO ONE THOUSAND DOLLARS FOR THE FIRST VIOLATION; TWO THOUSAND DOLLARS FOR A SECOND SUCH VIOLATION; FIVE THOUSAND DOLLARS FOR A THIRD VIOLATION; AND TEN THOUSAND DOLLARS FOR A FOURTH VIOLATION AND EACH SUBSEQUENT VIOLATION. THE ATTORNEY GENERAL, ACTING ON BEHALF OF THE SECRETARY OF STATE, MAY COMMENCE AN ACTION OR PROCEEDING IN A COURT OF COMPETENT JURISDICTION TO OBTAIN A JUDGMENT AGAINST SUCH UNLICENSED PERSON IN AN AMOUNT EQUAL TO THAT IMPOSED AS A FINE.



S 2. This act shall take effect on the ninetieth day after it shall have become a law.





S02693 Actions:
BILL NO S02693B

02/08/2007 REFERRED TO CONSUMER PROTECTION
03/06/2007 1ST REPORT CAL.288
03/07/2007 2ND REPORT CAL.
03/12/2007 AMENDED 2693A
03/12/2007 ADVANCED TO THIRD READING
06/14/2007 AMENDED ON THIRD READING 2693B
06/18/2007 PASSED SENATE
06/18/2007 DELIVERED TO ASSEMBLY
06/18/2007 referred to codes
06/20/2007 substituted for a6136a
06/20/2007 ordered to third reading rules cal.497
06/20/2007 passed assembly
06/20/2007 returned to senate
07/20/2007 DELIVERED TO GOVERNOR
08/01/2007 SIGNED CHAP.437

Thursday, October 14, 2010

Long Beach Loop Parkway Drama....

Janet Mahoney

Loop Parkway Bridge closing has been postponed due to forecasted weather conditions. The bridge will remain open this weekend and will be closed Friday 10/22 at 10AM until Wednesday 10/27 at 5AM. Please call NYSDOT Public Involvement Coordinator (Margaret Conklin) (631) 952-6929 if you require additional information.

Thursday, October 07, 2010

Computer Works Consulting Group, LLC: computer problem .... funny email from client...

Computer Works Consulting Group, LLC: computer problem .... funny email from client...

computer problem .... funny email from client...




FEMALE CALLER: 'Last night my computer started making a lot of hissing noises at me so I shut it down. This morning when I turned it on the computer started hissing and cracking, then started smoking and a bad smell, then nothing'.

TECH SUPPORT: 'I will have a technician come over first thing this morning.
Leave the computer just like it is, so they can find the problem and fix it, or change it out with another computer. Give me your address; phone number and the technician will be there just as soon as he can'.

When the technician got there, the lady showed him where the computer was,
said what happened to it, ... this is what the technician found wrong.


Take a look at the pictures... YOU WON'T BELIEVE YOUR EYES ...
And you thought YOU had computer problems!!!

Tuesday, August 03, 2010

CEDIA Training 2010

CEDIA University Boot Camp and Exclusive Packaged Education at d.a.v.i.d., LLC!


--------------------------------------------------------------------------------

Electronic Systems Technician Home Theater Boot Camp

CEDIA’s EST Home Theater Boot Camp (previously known as EST Advanced Residential Boot Camp) is an advanced, three-day workshop offered at CEDIA’s Indianapolis Training Facility. This course provides a comprehensive overview of the home theater installation process, which includes several hours of hands-on lab activities. Attendees also have the opportunity to attend a FREE Lutron RadioRA2 Training held after each Home Theater Boot Camp. Click here for more details.

EST Home Theater Boot Camp
August 9-11
CEDIA Headquarters - Indianapolis, IN


CEDIA has reduced the price of Home Theater boot camp nearly $250.00! Sign-up and Save!


Pricing
CEDIA Members: $850
Non-Members: $950
A la carte pricing available upon request.


If you are not yet a CEDIA member, join now and save $200!

Click here for more information and to register.

ESD360 Comprehensive Home Theater Design Workshop
August 12
CEDIA Headquarters - Indianapolis, IN

Who should attend? Industry professionals who want to take their theater design processes to the next level by understanding system design, room design, acoustics, lighting, etc. in a more complete way – in order to meet the expectations of high end clientele.

Click here for more information and to register.


--------------------------------------------------------------------------------







Education @ d.a.v.i.d. in Westbury, NY
Electronic Systems Designer Home Theater Package
August 17-18

Day One: ESD131 Fundamentals of Home Theater Design
6:00 p.m. - 9:00 p.m.

Who should attend? Anyone interested in designing and installing home theater systems correctly, in order to deliver the best possible performance for their customers.

Day Two: ESD360 Comprehensive Home Theater Design Workshop
8:00 a.m. - 5:00 p.m.

Who should attend? Industry professionals who want to take their theater design processes to the next level by understanding system design, room design, acoustics, lighting, etc. in a more complete way – in order to meet the expectations of high end clientele.

If you want to pack everything you always wanted to know about Home Theater Design into one evening and one full-day workshop, register both ESD131 and ESD360!

For complete course descriptions please click here!

Pricing
CEDIA Members: $299
Non-members: $349

877-765-5559

Lead Paint Safety for Rnovation Repair,and Painting- Part One..

Passed

THE CUSTOM ELECTRONIC DESIGN AND INSTALLATION ASSOCIATION
HEREBY RECOGNIZES THAT
THE CUSTOM ELECTRONIC DESIGN
ID 320098
Michael Pittakas
HAS COMPLETED
Lead Safety for Renovation, Repair, and Painting - Part One
August 03, 2010
www.cedia.org
800.669.5329

Tuesday, June 01, 2010

Xbox Wireless Configs

Here is Microsoft's Link


You can connect your Xbox 360 console to Xbox LIVE by using your wireless network. To do this you need:
An Xbox 360 Wireless Networking Adapter.

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Wireless networking hardware: a wireless router, wireless gateway, or wireless access point.
Back to the top
MORE INFORMATIONStep 1: Attach an Xbox 360 Wireless Networking Adapter Attach your Xbox 360 Wire...Step 1: Attach an Xbox 360 Wireless Networking Adapter
Attach your Xbox 360 Wireless Networking Adapter to the back of your Xbox 360 console.

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Plug the USB connector into the USB port.

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Flip up the antennae.

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If a network cable is plugged into the back of your console, unplug it.
Check the light on the Xbox 360 Wireless Networking Adapter.
If you’re using the Xbox 360 Wireless N Networking Adapter (the black adapter with two antennae):

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No light: The adapter is not receiving power. Unplug the USB connector and plug it in again. Still no light? Try plugging the adapter into a USB port on the front of the console.
Green: The adapter is connected to a wireless router, gateway, or access point.

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Flashing green: The adapter is attempting to connect to a wireless network.

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Red: The adapter is not recognized. Try plugging the adapter into a USB port on the front of your Xbox 360 console.
Flashing red: There is a problem. The adapter might be experiencing a hardware failure. Contact Xbox support at http://www.xbox.com/support/contact (http://www.xbox.com/support/contact) .
If you’re using the Xbox 360 Wireless G Networking Adapter (the gray colored adapter with one antenna):

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No light: The adapter is not receiving power. Unplug the USB connector and plug it in again. Still no light? Try plugging the adapter into a USB port on the front of the console.
Green: The adapter is connected to a wireless router, gateway, or access point.

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Red: The adapter is ready for the next step: configuration.

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Flashing red: There is a problem. The adapter might be experiencing a hardware failure. Contact Xbox support at http://www.xbox.com/support/contact (http://www.xbox.com/support/contact) .
Now, please go to the next step.
Back to the top
Step 2: Configure your wireless settings
Connect your Xbox 360 console to your wireless network by following these steps:
On the console, go to My Xbox, and then select System Settings.
Select Network Settings.
Select Configure Network.
On the Basic Settings tab, select Wireless Mode.

Note If wireless mode is not available and you are using the black Wireless N Networking Adapter, try using the software installation disc included with the adapter. For more information about how to do this, click the following article number to view the article in the Microsoft Knowledge Base:
977641 (http://support.microsoft.com/kb/977641/ ) How to set up the Xbox 360 Wireless N Networking Adapter
Select Scan for Networks.
Select your wireless network name.

If your network is not listed, you can try to improve your wireless signal (use the suggestions in “Step 3: Improve your wireless signal” below) or you can try the following:
Select Specify Unlisted Network and enter your wireless network name.
Select your wireless security.

Enter your wireless network password, and then select Done.

Note Make sure that you have entered the correct password. An incorrect password might allow your console to connect to your wireless network, but you might receive an IP address error when you test your Xbox LIVE connection.
Press B on your controller, and then select Test Xbox LIVE Connection.
If you successfully connect to Xbox LIVE, you’ll see this screen:

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If you receive a connection error, please search the Microsoft Knowledge Base using the error message text.
Back to the top
Step 3: Improve your wireless signal
Here are some ideas for improving the strength of your wireless network signal:
Move your router or gateway off the floor and away from walls and metal objects (such as metal file cabinets).

Minimize obstructions along the straight line path between your console and your wireless router or gateway.

Shorten the distance between your console and your wireless router or gateway.

Change the position of the antenna on your Xbox 360 Wireless Networking Adapter.

Turn off wireless devices such as 2.4 gigahertz (GHz) cordless telephones. If you have a dual mode router or gateway, try switching to 802.11a or "A," because it's less affected by interference. To learn how to switch wireless modes, refer to the documentation that came with your network hardware.

Try changing your wireless channel. Wireless routers and gateways can broadcast on different channels and one channel might be clearer than another. To learn how to change wireless channels, refer to the documentation that came with your network hardware.

Add a wireless repeater to extend your wireless network range. You can boost your signal strength by placing a wireless repeater halfway between your network hardware and your Xbox 360 console.
After improving your wireless signal, test your Xbox LIVE connection (on the console, go to My Xbox, select System Settings, select Network Settings, and then select Test Xbox LIVE Connection).

If you receive the same error, please try the next step.
Back to the top
Step 4: Wireless standard 802.11n or WPA2 authentication
About wireless standard 802.11n
If you are using an 802.11n or N type router or gateway and the Xbox Wireless G Networking Adapter (the gray adapter with a single antenna), make sure that your network hardware is broadcasting in "mixed mode." To learn how to configure your hardware to broadcast in mixed mode, refer to your hardware documentation or the manufacturer’s Web site.
About WPA2 authentication
Before you can use WPA2 authentication, you must have the latest Dashboard update on your Xbox 360 console. You can tell that you need a Dashboard updated if:
The WPA 2 option is dimmed on the Specify Unlisted Network screen.
Your wireless network is not listed after you select Scan for Networks (in step 2).
To download the latest Dashboard update, connect your Xbox 360 console to your router or gateway by using a network cable. Sign in to Xbox LIVE and download the update. After you have downloaded the update, disconnect the network cable from your console, and try to configure your wireless settings again (repeat "Step 2: Configure your wireless settings" above).
Back to the top

--------------------------------------------------------------------------------

APPLIES TO
Microsoft XBox 360 Video Game System
Microsoft Xbox 360 Wireless Networking Adapter
Microsoft Xbox Live

Wednesday, May 19, 2010

Symantec is on the move...

On May 19, 2010, Symantec Corp. announced that it has signed a definitive agreement to acquire VeriSign's identity and authentication business, which includes Secure Sockets Layer (SSL) Certificate Services, Public Key Infrastructure (PKI) Services, the VeriSign Trust Services and the VeriSign Identity Protection (VIP) Authentication Service. The agreement is subject to customary closing conditions, including regulatory approvals.

Identity-Based Security
Through this acquisition, Symantec will be able to help businesses incorporate identity security into a comprehensive framework so that IT can confidently and securely adopt new computing models - from cloud computing to social networking and mobile computing to user-owned devices - that promise operational efficiencies and freedom of choice for their employees and customers. That framework is based on five imperatives that Symantec is enabling as part of its new vision of computing and includes:

Identity security: proving that people and sites are who they say they are
Mobile security: securing each different mobile device and the information on it
Information protection: protecting information from loss, attack, theft and misuse and ensuring the ability to recover that information
Context and relevance: delivering information that is relevant to people in both their personal and professional roles
Cloud: allowing the secure delivery of applications and information from the cloud
Our Brand
With this exciting evolution in our company vision, we will also evolve Symantec's corporate logo. Following the close of the transaction, Symantec plans to incorporate the VeriSign check mark into a new logo to convey to users that it is safe to communicate, transact commerce and exchange information online.

When we are ready to officially change the logo and update materials, you will receive a communication with new guidelines and resources from Symantec.

What changes will Channel Partners see?
Until the acquisition closes, Symantec and VeriSign will continue to operate as separate companies, developing and delivering products as usual.

Following the close of the acquisition, VeriSign products will not initially be available for sale through Symantec's channel partners. As we broaden our go-to-market approach over time, we will assess how VeriSign products will be incorporated into Symantec's wider channel strategy. We look forward to sharing the channel strategy, along with the updates to our brand and the value it represents to our mutual customers, as more information becomes available. Until then, please continue operating business as usual.

Symantec considers our partners an integral part of our sales team and key to our ongoing success. Our belief is that you and your customers will see significant benefit from combined synergies of two companies with unmatched capabilities to secure and protect information and identities on the broadest scale and scope possible.

To learn more about this proposed acquisition, as well as Symantec's strategy of identity-based security, I encourage you to visit http://go.symantec.com/verisign for additional information. During the coming months, we will be focused on ensuring continuity of operations of both companies as we close the acquisition and begin developing new products and services enabled by the combination of these technologies.

If you have any questions or concerns, please contact your Symantec partner account manager. We greatly appreciate your business and look forward to establishing an even greater partnership with you.

Best regards,

Bill Robbins
EVP Worldwide Sales

Sunday, May 16, 2010

pci update on credit terminal clients...

Retirement of Pre-PCI Attended POS PIN Entry Devices U.S. and Canada regions
Effective 31 December 2014, all pre-Payment Card Industry Point of Sale (PCI POS) PIN acceptance devices (devices designed and tested earlier than PCI POS PIN Entry Device (PED) Version 1.x specifications) used in an attended environment are to be replaced by devices that are PCI-approved for deployment at the time of deployment.

In 2002, Visa announced enhancements to the PIN management requirements for POS PEDs and established associated mandates for the use and retirement of PEDs. Oneenhancement, which went into effect on 1 January 2004, required that all newly deployed attended (face-to-face) POS PEDs be independently validated and approved by Visa as compliant with the PED security requirements. Additionally, Visa required that all deployed attended POS PEDs be validated by the PCI as compliant with the PED security requirements effective 1 July 2010. (Initially, these devices were approved only by Visa.)

In 2004, PCI PED Version 1.0 was launched (and later updated to Version 1.3, collectively known as Version 1.x). Devices approved under this PCI program were added to the list of PCI-approved devices, as were other devices evaluated under subsequent versions of the same security requirements. These requirements are regularly enhanced on a three-year cycle, based upon analyses of changes in the threat environment.

Note: Devices approved by Visa prior to the PCI PED coming into effect in 2004 are termed “pre-PCI devices”; in particular, PEDs are known as pre-PCI PEDs

Saturday, May 01, 2010

BlackBerry Tour Update 5.0.0

BlackBerry Tour Update 5.0 for Verizon Toro is Out....

Details of Feature Improvements:

•Camera − Smoother operation in both camera and video applications.

•Calling − Improved Bluetooth functionality for last number dialed.
• Enhanced functionality for Voice Activated Dialing in both French and English.

•Improved missed call log now shows missed Call Waiting calls.

•Upgraded Call Waiting caller ID and call timer. Messaging.

•Improved functionality for reading, sending, forwarding, and deleting SMS messages.
• Corrected in-box display when device is used with a holster. Media.

•Better video streaming functionality.

•Enhanced display for MMS messages containing both video and text.

•Improved multitasking ability while streaming and downloading videos from www.youtube.com.

New Place's to find Computer Works

Where are listed on:




Wednesday, April 21, 2010

McAffee Antivirus Issues.......WOW......

McAfee antivirus program goes berserk, freezes PCs
Published - Apr 21 2010 03:49PM EST

By PETER SVENSSON - AP Technology Writer

NEW YORK— Computers in companies, hospitals and schools around the world got stuck repeatedly rebooting themselves Wednesday after an antivirus program identified a normal Windows file as a virus.

McAfee Inc. confirmed that a software update it posted at 9 a.m. Eastern time caused its antivirus program for corporate customers to misidentify a harmless file. It has posted a replacement update for download.

"We are not aware of significant impact on consumers and believe we have effectively limited such occurrence," the company said in a statement.

Online posters begged to differ, saying thousands of computers running Windows XP with Service Pack 3 were rendered useless.

About a third of the hospitals in Rhode Island were forced to stop treating patients without traumas in emergency rooms. The hospitals also postponed some elective surgeries, said Nancy Jean, a spokeswoman for the Lifespan system of hospitals. The system includes Rhode Island Hospital, the state's largest, and Newport Hospital, the only hospital on Aquidneck Island.

Jean said patients who required emergency care for gunshot wounds, car accidents, blunt trauma and other potentially fatal injuries were still being admitted to the emergency rooms.

In Kentucky, state police were told to shut down the computers in their patrol cars as technicians tried to fix the problem. The National Science Foundation headquarters in Arlington, Va., also lost computer access.

Peter Juvinall, systems administrator at Illinois State University in Normal, said that when the first computer started rebooting it quickly became evident that it was a major problem, affecting dozens of computers at the College of Business alone.

"I originally thought it was a virus," he said. When the tech support people concluded McAfee's update was to blame, they stopped further downloads of the faulty software update and started shuttling from computer to computer to get them working again.

Such personal attention to each PC from a technician appeared to be the only way to fix the problem because the computers weren't receptive to remote software updates when stuck in the reboot cycle. That slowed the recovery.

Intel Corp. appeared to be among the victims, according to employee posts on Twitter. Intel did not immediately return calls for comment.

Friday, March 05, 2010

E-Cycyling Dates

E-Cycle in Hempstead Town...

Saturday , March 13, 2010
Time: 8am - 2pm

Town Parking Lot L2
Division Avenue in Levittown,NY

With the rapid pace at which technology is advancing, people are purchasing new computer systems, televisions, DVD players and other electronic components in record numbers. As a result, more obsolete equipment containing toxic materials is entering our waste stream. That's why Hempstead Town is taking responsible and proactive steps to ensure that your old electronic equipment can be recycled and disposed of properly. All computers, computer components, televisions, VCRs and DVD players will be accepted for recycling at our "E-Cycling" programs. By participating in e-cycling events, toxic materials, such as lead, mercury and arsenic are kept from entering the waste stream.

2010 Collection Dates
Hours: 8:00 a.m. - 2:00 p.m.
Date Location
Saturday
March 13, 2010 Town Parking Field L2 Division Avenue (off Hempstead Tpke.)
Levittown
Sunday
October 3, 2010 Newbridge Road Park Newbridge Road
Bellmore
The town's e-cycling program is open to Town of Hempstead residents only.
(No businesses, non-commercial vehicles only)
Call the Sanitation Department at (516) 378-2200 for further details.

Town Web Link

Friday, August 28, 2009

Storms....


Get your battery backups and APC power strips from CWCNY ..


We are authoized Dealer for all APC Products....



Protect your Home or Business from
  • Surges..
  • Brown Outs...
  • Black Outs...
  • Improper Shut Downs...



Contac us at:



or Office: 516-889-3600


Check out my new linkenid

http://www.linkedin.com/in/cwcny


Check it out....

Thursday, July 30, 2009

Verizon DSL -New York Long Beach Area & Parts of Maryland

DSL was down for few days in parts of Long Beach, NY ...
Client called about no Internet , but modem was up and Router was up...

Call Verizon to find hardware failure and replacing a network node on servers...

Service was restored....

Always check your internet carriers before you call your computer guy up...lol

Black Berry Email Issues....

Blackberry Email missing....

Few Clients stop receiving emails to blackberry device over last few days....

Spoke to Rim Level 2 support - we found that you would have to delete email acct and and reactivate account to start to receive email again on device....

Very weird no answers... Why?

Spoke to Hosting Company and Spoke to App River Spam filter Team...

Unknown issue......

No Outages reported....

Friday, July 03, 2009

Making a T1 Loop Back Tester on a Budge.....& Testing Instructions

Loop Back Instru

The T1 CSU/DSU has a pinout different from the four-wire 56K CSU/DSU. The connector for the T1 CSU/DSU is an RJ-48C. The connector for the four-wire 56k CSU/DSU is an RJ-48S. Both connectors are compatible with RJ-45 plugs.

*

Complete these steps to create a loopback plug for a T1 CSU/DSU:

1.

Use wire cutters to create a working RJ-45 cable that is 5 inches long with an attached connector.

2.

Strip the wires.

3.

Twist the wires from pins 1 and 4 together.

4.

Twist the wires from pins 2 and 5 together.

5.

Leave the rest of the wires alone.

*

Complete these steps to create a loopback plug for a 56K CSU/DSU:

1.

Use wire cutters to create a working RJ-45 cable that is 5 inches long with an attached connector.

2.

Strip the wires.

3.

Twist the wires from pins 1 and 7 together.

4.

Twist the wires from pins 2 and 8 together.

5.

Leave the rest of the wires alone.

Telco-Assisted Loopback Tests

Note: Refer to the Telco Assisted Loop to Router in the diagram above.

Use CSU/DSU tests to test the CSU/DSU, router, and cable that connects them (for an external CSU/DSU) on both sides of the circuit. If you can rule out a problem with them, involve the telco or provider. These loopback tests are done with the assistance of the telco, but are not done independently by the telco.

Note: These tests are not the same as the diagnostic or Bit Error Rate Test (BERT) testing on the line that the telco performs.

For these loopback tests, you must involve the telco since you are ask them to provide loopbacks towards your premises from the telco switches. Monitor the looped circuit from the router. In order to do this, you need to have the telco "split the circuit" at the telco switch closest to your router. For example, the telco must supply a loopback at the first telco switch that your circuit passes through, and loop that circuit back towards your router. In this way you can isolate the telco cloud of switches. You can then test only the portion of the circuit between the first telco switch and your CSU/DSU, SmartJack, and router.

Please refer to the Diagnostic Tests While in Loopback section for information on what you must verify while in loopback.

If you complete this "First Switch" testing, and prove it to run free of errors, perform the same procedure on the remote end of the circuit. The remote end is the router on the other side of the provider cloud. If the remote end is your Internet service provider (ISP), you must involve the ISP to help test this portion of the circuit.

Test the "First Switch" on both sides. If it is clean, you can use this information to indicate that the problem is within the telco cloud. The telco can investigate with their own testing of the circuit at this point. Alternatively the telco can continue the loopback testing with you. The telco can do this by backing off one switch at a time further into the telco cloud. At each switch, they should do a loopback towards the local router.

If "First Switch" tests indicate a problem in the circuit between the first telco switch and your router, the telco can help test that circuit portion. The telco can loop various equipment for diagnostic tests between the SmartJack that you connect your CSU/DSU to and the first telco switch. Bear in mind that, if you have an extended demarc, you should investigate it as a potential problem area. Extended demarcs, when done incorrectly, can produce errors on the line. Extended demarcs occur when the provider extends the original demarc point to a location closer to the customer equipment.

Diagnostic Tests While in Loopback

The best test to run while in any of the loopbacks described above is an extended ping. You should run this test and monitor the show interface serial command for errors on the interface.

Prepare for the Extended Ping Test

Complete these steps to prepare for the extended ping test:

1.

Use the show interface serial command to verify that the router has HDLC encapsulation on the interface, and that the interface sees the loopback.

Here is an example of the first few lines of the output:

Router#show interface serial 0

Serial0 is up, line protocol is up (looped)

Hardware is HD64570

Internet address is 10.1.1.1, subnet mask is 255.255.255.0

MTU 1500 bytes, BW 1544 Kbit, DLY 20000 usec, rely 255/255, load 1/255

Encapsulation HDLC, loopback set, keepalive set (10 sec)

...

2.

Use the show running-config command to see if the interface has a unique IP address that is not shared with any other interface.

If the serial interface above does not have an IP address of its own, obtain a unique address and assign it to the interface.

Router(config-if)#ip address 172.22.53.1 255.255.255.0

3.

Use the clear counters command to clear the interface counters.

For example:

Router#clear counters

Clear "show interface" counters on all interfaces [confirm]

Router#

4.

Perform the extended ping test as described in the Perform Extended Ping Tests section.

Perform Extended Ping Tests

The ping command is a useful test available on Cisco internetworking devices as well as on many host systems. In TCP/IP, this diagnostic tool is also called an Internet Control Message Protocol (ICMP) Echo Request.

Note: The ping command is particularly useful when the show interfaces serial output registers high levels of input errors.

Cisco internetworking devices provide a mechanism to send many ping packets in sequence automatically.

Complete these steps to perform serial line extended ping tests:

1.

Perform the extended ping test. To do so, complete these steps:

1.

Type: ping ip

2.

Target address = enter the IP address of the local interface to which IP address was just assigned

3.

Repeat count = 50

4.

Datagram size = 1500

5.

Timeout = press ENTER

6.

Extended cmds = yes

7.

Source Address = press ENTER

8.

Type of service = press ENTER

9.

Set Df bit in ip header = press ENTER

10.

Validate reply data = press ENTER

11.

Data pattern: 0x0000

12.

Press ENTER three times.

Notice that the ping packet size is 1500 bytes, and that we perform an all zeros ping (0x0000). Also, the ping count specification is set to 50. Therefore, in this case, fifty 1500 byte ping packets are sent out.

Here is a sample output:

Router#ping ip

Target IP address: 172.22.53.1

Repeat count [5]: 50

Datagram size [100]: 1500

Timeout in seconds [2]:

Extended commands [n]: yes

Source address or interface:

Type of service [0]:

Set DF bit in IP header? [no]:

Validate reply data? [no]:

Data pattern [0xABCD]: 0x0000

Loose, Strict, Record, Timestamp, Verbose[none]:

Sweep range of sizes [n]:

Type escape sequence to abort.

Sending 50, 1500-byte ICMP Echos to 172.22.53.1, timeout is 2 seconds:

Packet has data pattern 0x0000

!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!

Success rate is 100 percent (50/50), round-trip min/avg/max = 4/4/8 ms

Router#

2.

Perform additional extended ping tests with different data patterns.

For example:

Repeat step 1, but use a Data Pattern of 0x1111

Repeat step 1, but use a Data Pattern of 0xffff

Repeat step 1, but use a Data Pattern of 0xaaaa

3.

Verify that all the extended ping tests were 100 percent successful.

4.

Examine the show interface serial command output to determine whether input errors have increased.

If input errors have not increased, the local hardware (DSU, cable, router interface card) is probably in good condition. Also look for cyclic redundancy check (CRC), frame, or other errors. Look at the fifth and sixth line from the bottom of the show interface serial command output to verify this.

If all pings are 100 percent successful and input errors have not increased, the equipment in this portion of the circuit is probably in good condition. Move on to the next loopback test to be performed.

5.

Remove the loopback from the interface. To do so, remove the loopback plug, the software loopback commands, or request the telco to remove their loopback. Then restore your router to the original setting.