Li webtech hosting service down due to verizon contruction in nassau conty

Major verizon business service affected....

Started about 800am... still on going verizon wire/pipe cut .....

Will update page as service is restore......

6:30-8:00pm
Fiber Damage...Under construction...over night to restore T1 service...to my clients and Host Service.....Failed failover systems are down...as well..

updated... 6-1-11

Just got one of the servers up now. I will be working on it for the next few hours. I will know more later.

Around 9:15 am yesterday there was some kind of major cable cut in our area which killed a high capacity line (I am told it was an OC12) and it took down several hundred smallers circuits including ours. We were told at the time the repair would likely be done by the afternoon. Later in the day our upstream provider claimed it would be done later or overnight. We were told that due to so many circuits being knocked out that they would be working overnight to fix it.

I came in at 5am to check on things and called our upstream provider (Transbeam) who told me
that in fact Verizon stopped work last night and would be going back at 8am. I told them about
how I was told that they would work overnight and nobody is taking the blame for that lie.
So at 5:30am I ordered a couple of new servers to replace the ones here that handle our primary and secondary dns and am waiting for the provisioning of them to complete. Once they are done we
can put the dns live and most of the accounts should come back up. There are some older accounts
on servers here that will have to be moved to new servers, but we will have to see how much
comes up.

I wish I had an exact time line on all of this. Everyone seems to tell one story and then change it
later. We have had outtages before, but nothing ever like this. Even with cable cuts in the past
it was 4-5 hours, not a full day.

Some upset clients ...

Fios Forum News:
Hey,
has anyone noticed an outage throughout Nassau/North Bronx? Apparently, my dad's office has lost all internet connectivity, due to an outage on Verizon Business.

They said there was a major equipemnt down in bell harbor doint know if that wil effect u.

major outage since 10:08am ?
farmingdale, lindenhurst, babylon.
must be huge.

I have reports coming in from Roslyn, Westbury, Oceanside, Lynbrook (where I am) ALL OUT Totally.

Luckily we have Fios here as main ISP, but i am the only one using the Boost OOL, so i had to just swich my gateway ip over and im hot.. but Still this is a BIG TIME outage.

yeah.
I wonder what exploded at the noc center in hicksville, lol

Why IT Field Techs are uphappy with subcontracting conditions...

From : IT tech from Linkedin Group ...

What we need to do is band together and form a nationwide organization the screens and qualifies tech on their own abilities and experience and then test them with the organizations own standards. Then market the organization as having only top-notch, qualified, experienced pros who cost less to hire because the do the job the right way the first time. An organization that polices itself and dumps the losers to prtect its reputaion, integrity, and goodwill with its customers. The middle man (the Brokers) are either convincing buyers that they can get quality work dirt cheap or they swoon them with some other bs like "we will have a neverending supply of resources ie. we have 14,000 tech ready to go right now. Have you ever checked those lists of techs? over 30 % have never picked up a WO and over 30% have not done a WO in over 2 years. That means only 30% are actually active.

These brokers, for the most part, have no real utility because they drive down the price of the jobs and load the market with clowns who pass them selves off as techs. Which makes PMs, PCs, and companies in general gun-shy. Then these guys want a percentage of everything including reimbursed expenses. This angers me to the point that I end up spraying my words when I whine.

Now one pack of theives wants me to pay them almost 4% of the gross of WOs so they can provide me with WORKERs COMP. In Ohio! Ohio has pooled Workers Comp. Sole proprietors, owners, partners, and officers in corporations are not covered by workers comp in Ohio, only their employees. Therefore sole proprietors, or C corps with a single stockholder without employees are not required to carry it. When I brought this up they basically told me TS. They said show us you have it or we will charge you the %. I'm sure they don't miss me at all, but I used to pick up EVERY decent WO they put out. Now I only pick up the WO when some other broker lists it. And why shouldn't I. These companies list it with all 3 brokers I use at the same time, most of the time any way. But the other 2 aren't so good either. One was a staf that can't speak english and the other has a web site with a user interface that doesn't fit on the screen and has more pop-ups than a cheesy porn site.

Let me say this. I like tekserve and I like the way they work, and the way their PMs, PCs and helpdesk people either know what is going on or will within minutes. I like the way they support us techs and only ask us to professionally represent them when we are on site. I really enjoy and appreciate they way they talk with, and act towards me as a field tech. If my area had more work I would be totaly satisfied in working only with Tekserve. Unfortunatley, in my area there is just not the demographics to support that much work in my area. I am setup direct with a few other companies also but the amout of work that they can provide still doesn't put me to what the cost of living demands. I therefore, am forced to also work through brokers. Brokers who have systematically eroded and wiped out all respect I had for them.

Could techs band together and book our own work from major buyers and spread the jobs all over the country. You know some of these companies are ripe for the picking. We have all worked for them. The guys with problems galore in the field, poor docs, Angry PMs and PCs, and they pay slow or nit pick and try to get out of paying.

I figured out a long time ago these companies have these issues because they don't have their act together and are constantly not making the SLAs so they are getting hammered with bill-backs and non-performance pentalties so they take it out on us and blame us, and act like we are the stupid ones.

But could you get enough of techs to stick together for the common good and for a self serving company that demanded the we all meet certain criteria and that the customers paid a fair price for what we do.

Saddly, I don't see it happening


And it is a sad state that there are that many people out here that all feel the same.

Another day in wire hole

Another nice done....

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